Short Story

A BOT that assist in the escalation process

Escalation BOT

by Brandon Govender

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  • R150,00

    Funding Goal
  • R0,00

    Funds Raised
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Brandon Govender

Brandon Govender

1 Campaigns | 0 Loved campaigns

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Campaign Story

This BOT should monitor support tickets and automatically escalate issues based on various factors:

Who logged the ticket

The duration it was logged and amount of input already received

Interpret nature of ticket


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